I'm thinking about dumping my current mobile phone service provider, Cingular, because I have piss-poor coverage in my house. I want to keep my GSM handset, so I believe that I'm limited to moving to SunCom or T-Mobile. I'd be interested in hearing both happy and horror stories from anyone who uses them, especially in the Southeast.
- Do you find that you have good coverage in your metro area? Do you have many dropped calls?
- How much do you pay and what does your plan include in the way of minutes, text messages, e-mail, and Web browsing?
- When you've had to contact customer service via e-mail or telephone, have you had reasonably good experiences?
- Do you find online account management tools comprehensive and easy-to-use?
Feel free to leave your responses as comments here. Thanks for sharing your thoughts!
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